Get in Touch With Us

Got a question about a casino not on Gamstop, spotted something on the site that needs updating, or want to suggest a brand for review? This page tells you how to reach the team behind Non Gamstop Casinos and what kind of enquiries we handle.

How to Get in Touch

The best way to contact us is by email. Every message is read by someone on our editorial team, not a bot, and we aim to reply within two working days. Send your message to [email protected].

If you're asking about a specific brand, mentioning its name upfront helps us route your query correctly. If you're flagging an error on a page, a link or a screenshot speeds things up considerably.

What We Can Help With

  • Site questions — Anything unclear about how casinos not on Gamstop operate, how welcome offers work, or how our list of the best non Gamstop casinos is put together.
  • Corrections — Offer terms, bonus percentages and free spin counts change often. If something on the site looks out of date, tell us and we'll check it.
  • Content suggestions — Want us to cover a particular payment method, game type, or a brand we haven't listed? We're open to reader input on future coverage.
  • General feedback — Good or bad, feedback on how useful (or not) a page was helps us improve it.
  • Support and self-exclusion queries — If you or someone you know wants information on managing gambling activity or on self-exclusion tools, mention this in your message and we'll point you towards relevant resources.

We are not able to process deposits, withdrawals, account verification or bonus disputes on behalf of any casino — those need to go directly to the operator's own support team, since we are an independent comparison site and not a gambling operator.

What We Can't Help With

We don't handle account logins, payment issues or complaints tied to a specific casino's terms, since we don't operate any of the sites we review, including Betmica, Kikibet, Betninja, WinnerIsland, Zombillion or any other brand featured on quickassignmenthelp.co.uk. For those matters, the casino's own support channel — usually live chat or email, listed on its own site — is the right place to start.

Why We're Careful About Accuracy

Bonus terms, wagering requirements and licensing details for casinos not on Gamstop shift regularly, sometimes without much notice from the operator. We check listings periodically, but if you've come across a promotion that no longer matches what's shown on a brand's own site, we'd genuinely like to know. Reader reports are one of the ways we keep our comparisons useful rather than stale.

Before You Write In

A few quick checks can save time on both sides:

  1. If your question is about a specific offer, check the terms listed on the casino's own site first — bonus conditions can change faster than any third-party page can track.
  2. If you're 18 or under, please note that gambling content on this site is intended for adults only and we can't assist with under-age enquiries.
  3. If you're asking about self-exclusion or need general information on managing your gambling, say so clearly and we'll signal the right direction rather than leave it vague.

We appreciate you taking the time to reach out. Whether it's a correction, a question or a suggestion, an actual person will read it and get back to you.